EVERYONE at Dr Rozen's office is wonderful. I shopped for an orthodontist for a few months and I definitely made the right choice. Dr Rozen is a perfectionist and I am as well so we are a perfect fit. EVERYONE who works there is a pleasure to deal with. They go out of their way in so many ways. I broke a retainer and got a new crown so I needed new retainers. They worked me into the schedule and got me new retainers in a day. I could not be happier with Dr Rozen and his staff. I highly recommend!